Practice Management

Mrs Carole Mason (f)

Carole is the practice business manager for the Valleys Medical Partnership.

Nicola Mallows (f)

Nicola is the assistant practice manager at Gosforth Valley.

Mrs Joanne Stanton (f)

Joanne is the assistant practice manager at Moss Valley.

Charlotte Helley (f)

Charlotte is the Finance Manager for The Valleys Medical Partnership

Administration

Mrs Kate Brooks (f)
Miss Saffron Thwaites (f)

Saffron is the temporary Communication and Engagement Officer at The Valleys Medical Partnership 

Reception

Our receptionists are the first point of contact for patients. Their reception duties include:

  • Appointments
  • Dealing with patient enquiries
  • Repeat prescriptions
  • Answering the telephone
  • Scanning & data input
  • Contacting patients as necessary
  • Dealing with incoming mail & reports
  • Administering recalls for regular checks
  • Other general administrative duties
Miss Saffron Thwaites (f)

Saffron is the Reception & Patient Administration Team Leader at Gosforth Valley

Miss Odile Mazoyer (f)
Mrs Trudi Ellis (f)
Miss Cheryl Harding (f)
Mrs Breanne Stothard (f)

Mrs Mel Hurst (f)

Mel is the Reception & Patient Administration Team Leader at Moss Valley

Miss Trina Norcliffe (f)
Miss Ellie Mantle (f)
Miss Ellie-Jo Elvin (f)
Ms Joanne Robotham (f)
Mrs Susan Bloomfield (f)

Secretaries

Mrs Ruth Moore (f)
Mr Ciaran Tinker (m)
Mrs Michelle Brightmore (f)
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